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Syncronize apple phone 5S - to computer

Frank Audiens — Jul 23, 2015 01:12PM BST

I can't syncrosize my apple phone with the computer (Map my tracks).
Is that normal. On my phone i can see my rides with the bike but i cant syncronsize him with te computer. Is this normal with the free version ?
I got every time a pup-up on my phone (Sincronsize vaillure)

Mvg,

Frank Audiens


1 Community Answers

Rob - Jul 24, 2015 at 01:19PM BST

Map My Tracks team member

Hi Frank,

Have you changed your password recently on the website?
You are correct in that the free version should be able to sync tracks to the website.
Try logging out and logging back into the app to ensure the credentials are correct.
The logout button is in the settings page.

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