Still Being Charged after Cancellation
Crystal — Jun 28, 2019 08:36PM BST
Who to contact to stop payments as I have cancelled accounts and plus
1 Community Answers
Nick - Jul 01, 2019 at 01:11PM BST
Map My Tracks team member
You can contact us at firstname.lastname@example.org where we can help you out.
If you subscribed through the app then you need to make sure you cancel the subscription with either Apple or Google. They control the subscription payment for in-app purchases.
If you subscribed through the website then you can go to Settings > Account billing to cancel payments.
In either case, do get in touch with the details and we'll help out.